Hierarchical CRM system with support of mass emailing
The system has 3 levels of hierarchy: Home Office Headquarters, Area Director and Franchisee. The system is mostly used by home interior decorating companies. Each user has an access to the contacts database of underlying users. The system has functionality of scheduling the Decorators/Installers to the appointment with the customers, tracking financial data, data import/export, reporting, and mass mailing functionality.