AI Agents For Business Process Automation
Custom AI agents that read, understand, and act on complex business documents.
Our solutions combine RAG, LLMs, and advanced document intelligence to deliver automation that is accurate, auditable, and enterprise-ready.
20
Years Of Business
65
AI Engineers
20+
Completed Projects
Real Results From Our AI Agents
01
10x Faster Email-to-ERP Order Processing
In production systems handling business emails and order data, AI agents reduce manual processing times by up to 10x, enabling near real-time workflow automation.
02
70% Faster Loan & Mortgage Document Handling
In systems managing multi-document applications such as loans or complex forms, AI agents:
- Reduce end-to-end processing time by around 70%
- Decrease manual errors by up to 60%
- Lower operational costs by roughly 40% through automation of classification and validation steps
03
Contract Review in Under 3 Minutes
AI agents for contract analysis enable full contract review, including text recognition and comparison to templates, in under 3 minutes, compared to manual processes that can take hours per document.
How Our AI Agents Work
01
Document Intelligence Layer
- OCR, computer vision
- Document parsing
- Layout analysis
- Text extraction
- Structured & unstructured data
- Form Recognition
Advanced OCR, layout analysis, vision models, entity extraction.
02
Knowledge Retrieval (RAG)
- Vector search
- Semantic, contextual search
- Knowledge & internal databases
- Policy retrieval
- Decision history
- LLM-augmented search
Semantic search across internal databases, policies, past decisions, and specialized corpora.
03
Reasoning & Decision Layer
- LLM reasoning
- Decision automation
- Domain-specific AI
- Structured output generation
- Multi-step reasoning
- Contextual understanding
LLM interprets rules, applies domain logic, and produces decisions or structured outputs.
04
Integration & Action
- ERP integration
- CRM integration
- EHR integration
- API automation
- System connectivity
- Workflow automation
- Task execution
Agents connect with ERPs, CRMs, EHR systems, internal APIs, databases to perform actions, not just answer questions.
05
Monitoring, Validation, Human-in-the-Loop
- Audit trail
- Exception handling
- Quality assurance
- Error monitoring
- Compliance
- Performance metrics
Confidence scoring, auditability, exception routing.
Confidence scoring, auditability, exception routing.
Agents connect with ERPs, CRMs, EHR systems, internal APIs, databases to perform actions, not just answer questions.
LLM interprets rules, applies domain logic, and produces decisions or structured outputs.
Semantic search across internal databases, policies, past decisions, and specialized corpora.
Advanced OCR, layout analysis, vision models, entity extraction.
Ready to automate your document workflows with AI?
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What Our AI Agents Can Automate
- End-to-end document ingestion → extraction → validation → decision → system update
- Multi-document reasoning and cross-referencing
- Routing, exception handling, and escalation workflows
- Reading and categorizing inbound emails
- Extracting order data, claims info, or required actions
- Automatically creating tickets, ERP entries, or responses
- Contract clause extraction
- Risk flagging
- Policy validation and compliance checks
- Reading loan applications
- Mortgage processing
- KYC/AML document verification
- Financial report summary generation
- Extraction from medical forms
- Clinical record summarization
- Voice-based patient intake AI agents
Assistants that not only retrieve information but also execute tasks (e.g., update systems, trigger workflows, fill forms, generate docs)
Document Types We Handle
- Contracts & agreements
- Invoices, receipts, purchase orders
- Medical records and clinical documents
- Loan applications, financial statements, mortgage packets
- Government forms and compliance documents
- Insurance claims & loss reports
- Technical specifications and engineering documents
- Email communications with attachments
Our work
FAQ
Yes. Our agents are designed for multi-document reasoning, meaning they can cross-reference multiple files (e.g., contracts + policies, applications + supporting documents) to validate data, detect inconsistencies, and make informed decisions.
Absolutely. We support on-premise, cloud, and hybrid deployments, which is especially important for regulated industries such as healthcare, finance, and government.
Unlike chatbots that only answer questions or RPA tools that follow rigid rules, our AI agents can read complex documents, reason across multiple sources, make decisions, and execute actions in business systems. They handle variability, exceptions, and unstructured data that traditional automation cannot.
Our systems work with a wide range of complex documents, including contracts, invoices, insurance claims, loan and mortgage applications, medical records, government forms, technical specifications, and email communications with attachments.
Our solutions are commonly used in finance, insurance, healthcare, legal, manufacturing, retail, and the public sector—anywhere complex documents and manual processing slow down operations.
An AI assistant is designed to interact and respond using natural language processing to provide a conversational experience. A RAG (Retrieve-And-Generate) system specifically focuses on fetching relevant information before generating responses, making it part of how some AI assistants operate, but not defining their entire functionality.
We work with Fortune 500 companies and startups. Our notable clients include American Airlines, IBM, Microsoft, Samsung, Mitsubishi Electric, Burger King, Delta, and more.
Write to us at ref@businesswaretech.com, and we will be happy to help.
Visit Clutch or contact us directly.
We have reviews on Clutch. We can provide direct references from our clients too. Contact us for more details.
Our company is registered in the USA.
Our company is registered in Delaware, USA. Our development office is located in Novosibirsk, Russia.
This is one of our email domains.
themsteam.com is the domain we have used for many years, so everyone in the company is used to it. You can receive emails from us from at either businesswaretech.com or themsteam.com.
We care about the confidentiality of our clients' and partners' data. The NDA provides protection for information related to projects and clients and ensures it is only used within the referral program.
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